Private Policy

For business and technical information, service experience improvement, customer management, member management, marketing, information and database management, statistical investigation and analysis, and other purposes that meet business registration items or business requirements stipulated in the articles of association, collect and user for the aforementioned purposes use the personal information provided by you within the scope. Before using this service, please confirm whether you agree to our collection of your personal data for us to use.

To provide a better service quality to you. WiCharging service will ask you to fill in the relevant information required for the service (ex. Account application, payment information and invoice carrier, email address and other marketing activities or based on customer relevant information required by the service), and obtain the basic information of you. WiCharging service only uses your information for the individual services that you are using.

WiCharging service will continue to use the personal information provided by you until the date when you proposes to stop using it, WiCharging service stops providing services, or stops using specific member services. The use area of your personal data is limited to the area served by WiCharging service, and in order to provide you with better service quality, WiCharging service will provide your information with the consent of the law and your consent. For cooperative operators of affiliated companies to provide individual services, service experience improvement, marketing activities and related preferential information to you.

Depending on the needs of the services provided, you may be required to provide following types of personal data:
• Basic login information: including car owner’s name, phone number, license plate number, and email address.
• Accounting information: including accounts and passwords, credit card numbers, Apple-Pay payment account, other financial vehicle account number, other transaction information, and financial status.
• Vehicle information: license plate number information.

Your personal information is strictly stored in WiCharging system. At the same time, anyone needs to obtain and use data under the data authorization management regulations stipulated by WiCharging system, and anyone who is not within the scope of authorization cannot and cannot obtain data through the authorization control system.

WiCharging system uses TLS mechanism to encrypt data transmission, and has installed a firewall to prevent illegal intrusion and prevent your personal data from being illegally accessed. WiCharging platform uses a dynamic password to ensure that your password will not be illegally stolen.

WiCharging service will never sell, exchange, rent or other ways disclose your personal information to other groups of individuals. Only in the following situations, WiCharging service will share your personal information with a third party:
• With permitted by your prior consent or authorization.
• When required by judicial units or other competent authorities through legal and formal procedures.
• When providing service to you, it is necessary to share some of your information with the third party that provides the service.
• In order to provide you with other services of privileges, when it is necessary to share your information with a third party that provides the service of privilege, WiCharging will provide sufficient explanations and inform you during the event, and you are free to choose whether to accept this service or offer.

WiCharging service will conduct joint marketing between WiCharging service and various affiliated companies in accordance with laws and regulations, the relevant contract between you and WiCharging service, or the scope of information that is agreed to be provided on electronic documents to interactive use and disclosure. If you are unwilling to provide your information to WiCharging system or the manufacturer or affiliate of WiCharging service to continue to use it, you can also call the customer service center of WiCharging system. WiCharging system will stop any further use of your data. You are free to choose the level of personal information provided, but if the information provided is insufficient of incorrect, WiCharging service may not be able to provide complete services.

Because WiCharging service may delete your sales records when assisting you to fulfill this requirement, WiCharging service will remove or stop using the data after obtaining your consent.

WiCharging service mail
E-mail：Wicharger_user@wistron.com (WiCharging service mail)